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The Palmer House Hilton

★★★★ 📍 Chicago Loop · 0.274 km from centre 8.20 903 reviews
1 swimming pool Facilities for disabled guests Family rooms Fitness center Free Wifi
75.94
/ 100 Score
Top Pick
The Palmer House Hilton hotel in Chicago – photo 1 The Palmer House Hilton hotel in Chicago – photo 2 The Palmer House Hilton hotel in Chicago – photo 3 The Palmer House Hilton hotel in Chicago – photo 4
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Why travelers like The Palmer House Hilton

There's a particular kind of property that travellers keep coming back to in Chicago: The Palmer House Hilton, a four-star in Chicago Loop, fits that bill. What gives the place its edge is the address itself: barely a stroll from the centre of Chicago, a detail that consistently shows up in what guests write…

Strong guest satisfaction — the reviews tell a clear story
Central location that saves time and transport costs
A comfortable stay that exceeds basic expectations
More amenities than many competing properties offer

Quick Decision — Score Breakdown

93.38
Location
80.4
Comfort
87.4
Reputation
65
Facilities
54.41
Value

Compare with similar hotels in Chicago

The Palmer House Hilton hotel in Chicago
The Palmer House Hilton
Top Pick
Location 93.38
Comfort 80.4
Reputation 87.4
Facilities 65
Value 54.41
Price/night EUR 278
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Best Location

There's a particular kind of property that travellers keep coming back to in Chicago: The Palmer House Hilton, a four-star in Chicago Loop, fits that bill. What gives the place its edge is the address itself: barely a stroll from the centre of Chicago, a detail that consistently shows up in what guests write afterwards. Rooms feel well-appointed; the touches travellers mention most are reliable wi-fi, an in-house restaurant and a small spa, and the comfort feedback has been consistently flattering. There's a particular atmosphere to the place, neither overdesigned nor neglected. Front-of-house has been attentive without being overbearing, the kind of detail that doesn't show up in the photographs but ends up on the review pages. The numbers behind the reviews tell their own story, around 900 reviews, scoring solid on balance. Reputation has held up across enough stays to mean something. Recent rates have been hovering around €278 a night, which lands as a middle-of-the-road option for the city. The honest read on The Palmer House Hilton is that it deserves a side-by-side look against the bigger Chicago names rather than a headline of its own.

Overview

✓ Highlights
  • Strong guest satisfaction — the reviews tell a clear story
  • Central location that saves time and transport costs
  • A comfortable stay that exceeds basic expectations
  • More amenities than many competing properties offer
Facilities
1 swimming pool Facilities for disabled guests Family rooms Fitness center Free Wifi Non-smoking rooms Parking Pet friendly Restaurant Room service Spa

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Guest Reviews

8.20
903 reviews
Very Good
Booking.com guest ratings
us
Geoffery
Couple
8/10
"Historic stay"
+Beautiful old hotel in a great neighborhood close to so much.
The room was set up strangely with a giant piece furniture blocking the entrance to the bathroom. You needed to turn sideways to sneak past …
May 2026 · Double Room with Two Double Beds · 1 night
gb
Geoff
Couple
9/10
"Superb atmosphere in accessible location"
+Excellent breakfast in nice location
Would have preferred an inclusive deal as the room was expensive and breakfast could easily have been added in
Apr 2026 · King Room · 1 night
us
Sharon
Solo traveler
9/10
"Came here for old times sake and it was great."
+Wonderful bed and linens.
Commode didn't flush.
Apr 2026 · King Room · 2 nights
us
Krystina
Family
8/10
"Overall it was great!"
+It was beautiful, quiet, safe. Loved the deep tub
Customer service could have been better, I had no explanation on parking. Parking is across the street in a parking garage, they wont let yo…
Apr 2026 · Double Room with Two Double Beds and Bath Tub - Mobility Access · 1 night
us
Kristin
Family
7/10
"Pleasant"
+It was in a great location! Beautiful with great staff.
The rooms were hot and water stayed cold. Parking is not included and very expensive. I also felt like we were nickel and dimed for everythi…
Mar 2026 · Double Room with Two Double Beds · 3 nights
us
Dominique
Couple
9/10
"Facility and staff was awesome but bad parking."
+I loved the old fashioned look and the staff they were very friendly and helpful.
I didn’t like that parking was not included for the price and the fact that we had to travel outside of the hotel to get back to the car.
Mar 2026 · Double Room with Two Double Beds · 2 nights
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